Shella Bragat serves as the Agency Administrative Assistant, providing essential support that keeps our operations running smoothly each day. With a strong attention to detail and a commitment to exceptional service, Shella manages the behind‑the‑scenes processes that ensure our clients and agents receive prompt, accurate, and reliable assistance.

In her role, Shella oversees document management, policy processing, client communication support, scheduling, and coordination between carriers and agency staff. Her organized approach and proactive mindset allow her to anticipate needs, streamline workflows, and maintain a high standard of accuracy in every task.